ANNEX III

Contribution to International Commitments

Contribution to the Sustainable Development Goals

Our work with the sustainability of the region is reflected in 16 of the 17 Sustainable Development Goals (SDGs), of which we prioritize in 6 of them as part of our commitment to promote the development of sustainable communities, promoting the inclusion and growth of SMEs in the countries where we operate.

SDG
Contribution
Indicators
We continue to develop a culture that promotes the physical and mental well-being of our employees and with the support of the Growing with Diabetes Foundation we contribute to the awareness and early diagnosis of this disease.
• We have 5 breastfeeding rooms at the regional level for nursing mothers returning to their jobs.
• More than 650 people attended on a diabetes diagnosis and prevention day.
• More than 1,500 calls in psychological attention.
• 352 active brigade officers in whom training hours were invested in 81.82% more than the previous year.
We generate knowledge and accompanying strategies for our customers, employees, and the community in general to make better financial decisions through our portal tuconcienciafinanciera.com

We provide quality comprehensive education through Ficohsa Foundation and access to educational credits so more people can access quality education through Hondufuturo.

• +150,600 boys and girls benefited to date, 149 Preschool Education Center (141 Honduras, 4 Nicaragua, 2 Guatemala, 2 Panama).
• HonduFuturo has benefited 192 talented Hondurans, in 23 countries and y 11 areas of study, representing an investment in postgraduate education of more than USD$5.3 million.
We continue the Diversity, Equity and Inclusion strategy, in which we work for gender equity covering employees, suppliers, investors, clients and the community in general.

Under the Women Forward program we promote the competitiveness and productivity of more women-led SMEs, thus contributing to mitigating the negative effects of migration.

• 57,4% of our employees are women.
• During 2022 we launched the Women Forward program in Honduras and Guatemala, con financial and non-financial products aimed specifically at this segment.
• We created communities under the program Together without Labels; Community with gender equity, community by affinity, multigenerational community.
We generate quality employment directly and indirectly in the region for the well-being of all and promote growth in our value chain.

We finance the entrepreneurial sector, and we accompany them in their growth so that their productivity and employment generation increase and positively impact the economy of the countries where we operate.

Through the De Mi Tierra program, we promote agriculture and rurality with a value proposition that boosts the growth of this important sector in the economy.

• 5,470 employees at a regional level.
• 2,408 new hirings.
• 99.6% our employees have permanent contracts.
• USD$210 million disbursed through entrepreneur banking.
Climate change is a fundamental part of our strategy, we are advancing in a work plan to become zero carbon in the future; we already measure our carbon and environmental footprint, which serves as a basis for building a road map.
• Reduction of 4,4% in our ecological footprint.
• Annual production of +1,200 Mwh (megawatt hour) in solar energy with our solar farms.
• More than 760 cases analyzed with the Environmental and Social Risk Analysis System (ESRAS).
We encourage business with purpose and are aware that with strategic partners we build projects for sustainable communities, working together to achieve well-being for all.
• Signing of the UN Women Empowerment Principles declaration and the Global Compact.
• Alliance with Glasswing Honduras under its project "Young Impact Leaders for Central America", to provide education and financial inclusion.
• Alliance with the initiative One Day to Give.
Contribution to the 10 principles of the United Nations Global Compact

(GRI 102-12)

We remain committed to the Principles of the Global Compact of which we have been members since 2018. We continue to make efforts to promote initiatives through partnerships and contribute to the sustainable development of the region.

Human Rights
Human Rights
Human Rights
Principle
Commitment
Actions
1. Companies should support and respect the protection of human rights
We commit ourselves to respect and comply with the Declaration of Human Rights established by the United Nations General Assembly, in all its operations and areas of action, in countries where it has a presence.
• Ficohsa’s Code of Ethics establishes the institution’s commitment to the principles of the Global Compact.
• Ficohsa is a member of the Human Rights Committee of the Honduran Private Enterprise Council.
2. Companies should ensure that they are not involved in human rights violations
We monitor that clients and suppliers are not involved in acts that may violate human rights.
• We have the Ethical Requirement for Business Partners and Suppliers document.
• Through the Social and Environmental Risk System (ESRS), we identify, evaluate and monitor the environmental and social risks of the Bank’s credit portfolio. This year we evaluated 760 credits.
• We improved the system of certification and performance evaluation of suppliers, so that we were able to identify those that represent a greater risk in ESG issues.
Work
Work
Work
3. Companies should defend freedom of association and the effective recognition of the right to collective negotiation.
We are committed to compliance with all provisions regulating the right of association, privacy, collective negotiation, immigration, working hours, wages and hours in addition to legislation prohibiting child labor, forced or compulsory and discrimination in employment.
• Through the Code of Ethics, we respect the right of employees to freedom of association, in accordance with the labor legislation of each country.
• Over the years, we developed and adapted benefit plans that provide working conditions that are well above what is stipulated by law.
4. Companies should advocate the elimination of all forms of forced or compulsory labor.
Under no circumstances do we allow forced labor, in line with the Code of Ethics and the Internal Labor Regulations, we establish the parameters by which employees will provide their services to the institution.
• The Code of Ethics establishes the premises for eradicating forced labor both internally for employees, and in turn the "Ethical Requirement for Business Partners" establishes the commitment of suppliers and clients to eliminate all types of forced labor in their scope of operation.
• The Internal Work Regulations, establishes the premises under which the employees will provide their services for the institution.
5. Companies should advocate effective abolition of child labor.
We do not allow any child labor in FFG operations.
• The Code of Ethics for Employees and the "Ethical Requirement for Business Partners" states that under no circumstances will child labor be tolerated in the areas of operation of customers and suppliers.
• In the recruitment and selection process, Ficohsa ensures that all contracted personnel are of legal age according to the legislation of each country.
• Promotion of preschool education at the regional level, with more than 8,500 CHILDREN attending classes with an average of 99% attendance at the Ficohsa Foundation centers.
6. Companies should advocate for the elimination of discrimination with respect to employment and occupation.
We promote a work environment that accepts diversity and respects and values differences. Discrimination and harassment are prohibited, whether by a supervisor, partner client, supplier or visitor
• We hire without prejudice to gender, ethnicity, religion, etc.
• We promote an environment of equity and the integral development of employees.
Environment
Environment
Environment
7. Companies should support a preventive approach to environmental challenges.
We promote corporate environmental responsibility actions with respect to our administrative activities and facilities in Main Offices and branches.
• As part of the good practices, each year campaigns are carried out to raise awareness and improve efficiency in the use of resources such as water, energy, and paper, being paper one of the largest inputs used by the line of business. That is why programs are implemented to reduce, reuse and recycle paper.
• The main buildings in Tegucigalpa and San Pedro Sula in Honduras, the main building in Nicaragua, in addition to 11 agencies consume energy from solar panels, representing 71% of clean energy.
8. Companies should take initiatives to promote greater environmental responsibility.
We take action of our environmental responsibility through a correct management of the resources we consume.
• Closing 2022, we recorded a total cumulative investment to mitigate electricity consumption of US $764,652.00
9. Companies should promote the development and dissemination of environmentally friendly technologies.
We have the Environmental and Social Risk Management System applied at the regional level, based on a Socio-environmental Credit Policy and its respective process.
• Since 2009 we support clients to identify and develop processes and measures established by national legislation, as well as opportunities for improvement, implementation of good practices and international parameters leading to more efficient, environmentally friendly operation.
Anti-Corruption
Anti-Corruption
Anti-Corruption
10. Companies should work against corruption in all its forms, such as extortion and bribery.
Under our Anti-Corruption and Bribery policy, prohibitions and approvals are established, to notify bribery or corruption cases and the means of investigation are specified to prevent these from happening within the institution.
• We consolidated our culture of integrity, transparency, honesty, and compliance in business relationships as part of responsible finance practices.
• We have the Anti-Corruption and Bribery Management System (ABMS).
• We provide training to 99% of employees so that they can recognize and avoid the use of bribes by themselves and others.
• We encourage employees to be alert and report any suspicion of bribery.
• Additionally, we rigorously investigate cases of alleged corruption and assist competent authorities.