Ethics and Compliance
FG is committed to acting under ethical conduct attached to its
corporate values and compliance with the mechanisms of self-regulation which we have, as well as the regulations and legislation of the countries where it has a presence. We have voluntarily adopted measures that strengthen good practices, such as the implementation of the Anti-Corruption and Bribery Management System (ABMS) to prevent and detect irregular practices. We also incorporate good practices in business management through our Human Rights policy, including the design of Due Diligence processes. The group continues to promote a business culture based on sound ethical principles and transparency, contributing positively to the progress and welfare of society.
GF has a Code of Ethics and Conduct which is periodically updated according to the needs of the Group and its environment, applicable at the regional level. In addition, they have Codes for Suppliers and Customers, which set the guidelines expected in the business relationships that take place
Reports and Concerns Channel
A Reporting System is available; a secure, easy, confidential and anonymous platform for reporting unethical conduct or integrity. The system is operated by a third party, an independent report management specialist called EthicsGlobal. There are also other anonymous and private reporting channels that strengthen confidentiality, such as:
- Web Portal: https: //eticaficohsa.com
- Mobile App: Ethics Global
- Toll-free telephone line (one for each country)
- WhatsApp Messaging: (52) (55) 65385504
- E-mail: etica@ficohsa.com
174 reports received during 2023, 100% were received through the EthicsGlobal system.
Anti-Corruption and Bribery Managemente System (ABMS)
Ficohsa Group as a voluntary adoption has implemented the ABMS, this system contributes in mitigating the risks of corruption and bribery, It also integrates and strengthens the compliance program for the prevention of money laundering and financing of terrorism and proliferation financing (LAFTFP). The design of the ABMS is inspired by the requirements of the ISO anti-bribery standard.
It is a regional model that strengthens business growth based on transparency, FG promotes a multiplier effect in the national and regional environment with the adoption of good practices in responsible management of anti-corruption risks.
Among the components of ABMS is the anti-corruption and bribery policy, which sets out guidelines for the expected conduct of directors, officials, collaborators and counterparts. This document is available on the internal information portal, as well as a version of it available on the group’s public information portal.
98% of GF employees were trained on Corruption and Bribery 100% compliance with the activities of the Training and Awareness Plan
Norma ISO 37301:2021 Compliance Management System (CMS)
In follow-up to the certification process of the Compliance Management System (CMS) under ISO 37301:2021 for Ficohsa Bank Honduras, in 2023 different activities were developed aligned with the deployment and implementation of the system, aimed at meeting the compliance requirements of the standard, preparing for the external audit to be carried out in 2024 by the certifying body.
Below are the details of the Compliance Management System (CMS) Policy of Ficohsa Bank Honduras:
Ficohsa Bank provides the most innovative financial products and services with high quality standards and the best technology, provided by a qualified human talent; generating security and satisfaction on those who have given us their trust, always committed to being a socially responsible company.
Commitment of the Ficohsa Group:
- Comply with and enforce applicable requirements including compliance obligations.
- Continuously improve the Compliance Management System.
- Promote the raising of concerns, prohibiting any form of retaliation.
The Vicepresidency of Compliance is responsible for monitoring the operation of the Compliance Management System and has been
appointed by the Steering Board to ensure its authority, autonomy and independence in the exercise of its functions; is provided with the necessary resources to acquire appropriate skills and has direct access to the governing body.
Non-compliance with obligations, policies, processes and procedures of the Compliance Management System could generate consequences related to integral risks.
Compliance with Human Rights
Aligned with ethical conduct, principles and values, FG is committed to strengthening a human rights culture in all its companies and countries where they operate, this is a fundamental element in the Group’s vision that strengthens the practices of responsible and sustainable business
conduct.
Ficohsa has a Human Rights policy, due diligence is implemented in its operations and processes, as well as with its suppliers, clients, and other business relationships; in order to identify, prevent, mitigate, respond and take appropriate measures to manage impacts.
Relation with the Value Chain
This year closed with achievements, mainly in supporting the value
chain with its domestic and foreign suppliers, who have become the
main allies and with whom the group has grown.
Continuing together to promote the economic development of the
countries of the region, always supporting the generation of jobs.
80% of Ficohsa suppliers are national
Organizational Talent Growth Sheet
Attributes as an employing brand allow FG to excel in the labor market, we understand the needs of talent, its search for constant learning and the opportunity to be part of innovation for its clients.
