3.2 Quality and
Client Experience
At Ficohsa, we work with a commitment to providing solutions for the financial needs of the countries where we operate, businesses, and individuals. Our products and services are tailored to o er each client a solution that allows them to use their money, as well as address their savings, credit, and investment needs, based on their current stage of life. The same applies to companies and businesses of all sizes, which find a trusted partner here.
We work to provide reliable, accessible, timely, and easy-to-use experiences that have a direct impact on the well-being of people and businesses.
Always in constant transformation, evolving every day to improve the experience and offer the best care and services through innovation and quality to earn your loyalty and trust.
One of the main elements of the business model is customer segmentation, which allows the company to provide specialized service through each of its business units, dedicated to developing products and services focused on the needs of each customer.
3.2.1 Details of
business
