2.3 Organizational
Culture
At Ficohsa Group, organizational culture is the fundamental pillar that drives success and di erentiates us as an employer. It permeates every interaction, from the way we work as a team to the way we interact with customers and the community. We strive to ensure that every employee feels proud to be part of the organization and finds purpose in their work, contributing to achieving internal goals and building a better future for all through our initiatives.
2.3.1 Leadership Program
FicoTalks and Ficotalks Podcast:
An in-person and virtual space where the organization’s leaders share their personal stories to provide guidance for employees’ learning and growth.
Leading with Passion:
The goal is to share with regional teams the values and philosophy that must be adopted to transform the organization.
Recognition Program:
Recognizing and appreciating employees for their work and contributions to the organization. This has resulted in increased productivity, strengthened employee engagement and teamwork, improved mental health and overall well-being, and improved customer satisfaction.
Employee Experience:
In 2024, we were able to o er new and improved experiences to more than 6,650 employees regionally. This was achieved through a focus on purpose-driven initiatives and activities, giving renewed direction to the organizational culture plan, encompassing social, physical, and mental spheres.
Among the most notable achievements are the launch and implementation of the Six Dimensions of Comprehensive Well-being (Rest, Diet, Exercise, Intellectual, Spiritual, and Financial Diet), as well as the strengthening of the four organizational capacities.