GFF

Shareholders

We provide security for your investment, working on the financial stability of the company and the development of the business plan.

Likewise, we promote transparency regarding decision making and the company’s results.

•Financial reports.

•Sustainability report.

•Corporate presentations and

relevant events.

•Shareholder’s Assembly.

•Relation office

•Structure and functioning 

of corporate governance

•Culture of ethics and

compliance

•Economic results

(financial stability)

•Diversity and equality of

opportunities

•Work climate and commitment

of our employees

Suppliers

We enable participation in the operation through the products and / or services they provide.

We support your development through the stability of the new additions and mutual benefit.

We promote high standards of quality and innovation.

•Performance evaluations

•Purchasing Department

•Supplier’s portal

•Privacy of data and

cybersecurity

•Ethics and anti-corruption

•Customer experience

•Prices and loan

opportunity

•Payment management and

trainings

Employees

We safeguard the stability in employment and enable their development.

We ensure their health and safety, as well as their well-being, through different benefits.

We promote a culture of trust and mutual respect.

•Institutional Portal / Intranet

•Ethics hotline

•Café con Neto and other

internal meetings

•Satisfaction and Work Climate

surveys

•Training instances

•Performance evaluations

•Internal campaigns and

bulletins

•Health and safety

•Client’s privacy

(use of information)

•Ethics and anti-corruption

•Work climate and employee

satisfactions

•Economic results

(company’s financial stability)

•Ficohsa Corporate

University

Clients

We promote the prosperity of industries and families, through access to financing and savings.

We offer products depending on different needs, through multiple channels which make access easier.

We are transparent in our conditions, and we aim for the best use of our products.

•Advertising campaigns

•Social networks

•Satisfaction surveys (NPS)

•Call Center: Service and 

suggestions hotline.

•Customer service centers.

• “SARA” ChatBot 

• Ficohsa Mobile App

•Service locations: ATMs,

TENGO.

•Webpage.

GFF

Shareholders

We provide security for your investment, working on the financial stability of the company and the development of the business plan.

Likewise, we promote transparency regarding decision making and the company’s results.

•Financial reports.

•Sustainability report.

•Corporate presentations and

relevant events.

•Shareholder’s Assembly.

•Relation office

•Structure and functioning 

of corporate governance

•Culture of ethics and

compliance

•Economic results

(financial stability)

•Diversity and equality of

opportunities

•Work climate and commitment

of our employees

Suppliers

We enable participation in the operation through the products and / or services they provide.

We support your development through the stability of the new additions and mutual benefit.

We promote high standards of quality and innovation.

•Performance evaluations

•Purchasing Department

•Supplier’s portal

•Privacy of data and

cybersecurity

•Ethics and anti-corruption

•Customer experience

•Prices and loan

opportunity

•Payment management and

trainings

Employees

We safeguard the stability in employment and enable their development.

We ensure their health and safety, as well as their well-being, through different benefits.

We promote a culture of trust and mutual respect.

•Institutional Portal / Intranet

•Ethics hotline

•Café con Neto and other

internal meetings

•Satisfaction and Work Climate

surveys

•Training instances

•Performance evaluations

•Internal campaigns and

bulletins

•Health and safety

•Client’s privacy

(use of information)

•Ethics and anti-corruption

•Work climate and employee

satisfactions

•Economic results

(company’s financial stability)

•Ficohsa Corporate

University

Clients

We promote the prosperity of industries and families, through access to financing and savings.

We offer products depending on different needs, through multiple channels which make access easier.

We are transparent in our conditions, and we aim for the best use of our products.

•Advertising campaigns

•Social networks

•Satisfaction surveys (NPS)

•Call Center: Service and 

suggestions hotline.

•Customer service centers.

• “SARA” ChatBot 

• Ficohsa Mobile App

•Service locations: ATMs,

TENGO.

•Webpage.